Rage against the Machine, or at least the people who are supossed to fix it
At my college, IT is the slowest department on campus. Campus Safety takes anywhere from 20-45 minutes to get something done, Facilities (Maintenance) takes about an hour, but IT, they take forever! For one simple job to be one, it could be anywhere from a week, to 1-3 months! Yes, I said months! They’re so slow that just to look at one part in a radio station (which by the way is in a building that, the window across from IT overlooks). All they have to do is take apart the Interface Amp, and see what’s wrong with it, now is that so hard. Hell, even simpler, hook up an Electron flow-meter up to it, and if it is broken just report it, the adviser of our club is ready and willing to order a new part anyway, becuase the radio station equipment is really old. For those of you who aren’t familar with what an Interface Amp is, it is part of a radio station, that transfers the ound from the computer to the soudboards, whihc goes up to the Transmitter, and gets sound to the radio’s of the people listening. Confusing? Sorry! Basically, if the Interface Amp isn’t fixed, there’s no computer, and a limited amount of music, whicH can be played.
I know, “then why don’t you use CD’s, or an iPod, o an mP3?” Well simply to answer that question, we can’t use an iPod or an mP3 until the Interface Amp is fixed, becuase the mP3 adn mP4 format of a sound wavelength, has to go through our computer, and then to the soundboards, all through the broken part ( the Interface Amp). And if we use CD’s, there’s only so many CD’s that everyone owns, and some people don’t even have blanks to burn anything to. I know I don’t, and the radoi station doens’t have any blanks in there, that we could use. Everything’s full with “back-ups” of the library, in .data, which is uinreadbale by any of our three CD players, and so we need the Interface Amp. Which brings us back to IT, and how slow they are. I’ve been going in there everyday, since Sunday when I figured out why nothing was working, just beacuse I’ve found that if you bug people about something, it gets doen faster, also I went in there today, and after the work-study telling me that it’s not an item of importance, and next Fall it will probably be looked upon, I nvery nicely explained to him that:
a.) It’s not MY radio. It’s the school’s radio station.
and
b.) That no one can use the computer, becuase that part of it is broken, and everyone is struggling through their shows, using CD’s, becuase its broken.
He just lokked at me, and siad “oh.”, then had a guilty lok on his face, and I left. I didn’t want to make him feel bad or anything, but I just wanted to get it thropugh that it’s pretty important.
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